PRIVACY POLICY

Last Updated: 28 July 2026

Louis Novaris College of Science & Technology Pte. Ltd. respects the privacy of individuals and is committed to protecting personal data in accordance with Singapore’s Personal Data Protection Act 2012 and other applicable requirements.

1. Personal Data We May Collect

Depending on your interaction with the College, we may collect personal data such as:

Full name
Identification or passport details
Date of birth
Nationality
Residential and mailing address
Email address and contact number
Educational qualifications and employment information
Course application and enrolment information
Attendance, assessment and academic records
Payment and financial transaction information
Feedback, complaints and correspondence
Photographs, video recordings or other media, where applicable
Information submitted through our website forms
Technical information relating to your use of our website

2. Purposes for Collecting, Using and Disclosing Personal Data

The College may collect, use or disclose personal data for purposes including:

Responding to enquiries about our programmes and services
Processing applications, admissions and enrolments
Assessing applicants’ eligibility for a programme
Administering Student Contracts
Managing course fees, payments, refunds and financial records
Delivering programmes and student support services
Managing attendance, assessments, examinations and academic results
Issuing certificates, transcripts and other academic records
Communicating programme, administrative or regulatory information
Managing programme transfers, withdrawals and deferments
Responding to feedback, complaints and disputes
Conducting surveys and service improvement activities
Maintaining the safety and security of students, staff and visitors
Meeting regulatory, reporting, audit and legal requirements
Maintaining appropriate institutional and student records
Carrying out other purposes reasonably related to the above

Where required, the College will notify the individual and obtain the necessary consent before collecting, using or disclosing personal data for a new purpose.

3. Consent

By providing personal data to the College, an individual consents to the collection, use and disclosure of that data for the purposes notified by the College.

An individual may withdraw consent by submitting a written request to the College. The College will explain the likely consequences of withdrawing consent before processing the request.

Withdrawal of consent will not affect any collection, use or disclosure of personal data that is permitted or required under applicable law.

4. Disclosure of Personal Data

The College may disclose personal data to relevant third parties where necessary, including:

Government agencies and regulatory authorities
Education and certification bodies
Appointed teachers, examiners and authorised staff
Information technology, website and system service providers
Professional advisers, auditors and insurers
Payment processing and financial service providers
Other parties authorised by the individual or permitted by law

The College will take reasonable steps to ensure that third parties receiving personal data handle it securely and only for the authorised purpose.

5. Protection of Personal Data

The College maintains reasonable administrative, physical and technical safeguards to protect personal data against unauthorised access, collection, use, disclosure, copying, modification, loss or disposal.

Access to personal data is limited to authorised persons who require the information to perform their duties.

While the College takes reasonable precautions, no electronic transmission or storage method can be guaranteed to be completely secure.

6. Accuracy of Personal Data

The College will make reasonable efforts to ensure that personal data used or disclosed is accurate and complete.

Individuals should inform the College promptly if their personal information changes or if they become aware that information held by the College is inaccurate.

7. Retention of Personal Data

The College will retain personal data only for as long as it is reasonably necessary to fulfil the purpose for which it was collected, meet operational or regulatory requirements, resolve disputes, or comply with applicable laws.

When personal data is no longer required, the College will securely dispose of it or remove the means by which it can be associated with an individual.

8. Access and Correction Requests

Individuals may request access to personal data held by the College or request the correction of inaccurate or incomplete personal data.

Requests should be submitted in writing to the College’s Data Protection Officer or designated data protection contact.

The College may request information to verify the identity of the person making the request. Requests will be handled in accordance with the applicable requirements under the Personal Data Protection Act.

9. Website, Cookies and Online Forms

The College’s website may use cookies and similar technologies to support website functions, understand visitor activity and improve the user experience.

Visitors may adjust their browser settings to block or remove cookies. Some website functions may not operate properly if cookies are disabled.

Personal data submitted through an online enquiry, application, feedback or contact form will be handled according to this Privacy Policy.

10. External Websites

The College’s website may contain links to external websites. The College is not responsible for the privacy practices, content or security arrangements of external websites.

Visitors should review the applicable privacy policy before providing personal data to an external website.

11. Personal Data Breaches

Where a personal data breach occurs, the College will assess the incident and take appropriate action in accordance with the Personal Data Protection Act and applicable regulatory requirements.

Where notification is required, the College will notify the Personal Data Protection Commission and affected individuals within the applicable timeframe.

12. Updates to This Privacy Policy

The College may update this Privacy Policy to reflect changes in its practices, systems or legal and regulatory requirements.

The latest version will be published on the College’s website together with its effective or last updated date.

13. Contact Us

For questions concerning this Privacy Policy, requests for access or correction, withdrawal of consent, or concerns relating to personal data, please contact:

Data Protection Officer

Louis Novaris College of Science & Technology Pte. Ltd.

Email: idris@bfga.edu.sg

Address: 510 Thomson Road #12-03 SLF Building Singapore 298135